Employee EFT rejected

When an EFT (Electronic File Transfer) rejects, service fees apply and an automated email is sent to the authorized contact on file with Dayforce. The automated email will provide details of the EFT reject (i.e. employee number, payee, cheque date, amount, as well as the reason code for the EFT reject). Refer to the table below.

The funds for the rejected EFT will either be:

• Deposited to your business account on cheque date provided Dayforce has banking information on file for your business;
  or,
• Applied as a credit amount to the next payroll run, reducing the amount owing to Dayforce.

Options available to pay the payee are:

• Issue a payment with an in-house cheque.
• Process an extra run to provide the net amount to the employee.
• Include the net amount with the next processing run to re-issue the payment. If you require further clarification of this option, please contact your Customer Support Team.

Note: The year-to-date totals for an employee's wages are not affected by an EFT reject notice. If you require the payment to be reversed from the employee's history, a reversal adjustment must be processed. See related topic Reverse any incorrect payments issued prior to this pay period.

Important: If an extra run is preferred to reissue the rejected payment, the banking information must be updated with valid information in both the extra run and a regular run. If the banking information is not updated in the open regular run, Powerpay will retain the invalid banking information and the EFT will reject again.

EFT Reject Reason Codes
900	Invalid Bank
902	Cannot trace
903	Payment Recalled
904	Post/Stale Dated
905	Account Closed
906	Account Transferred
909	Currency / Account Mismatch The currency of the transaction does not match the currency of the account.
910	Payee Deceased
911	Account Frozen
912	Invalid account number
913	Other
914	Incorrect Payee
915	Refused by Payee
998	No Agreements for RET