Can an employer change the three-day hold?

Once tax forms have been processed you may, on a per request basis, contact your Customer Support Team to override the default setting to:

• Waive the 3 day waiting period, releasing tax forms to Powerpay Self Service for delivery, or
• Defer the release to Powerpay Self Service beyond the default 3 day holding period until further notice. You are required to contact Dayforce a second time when you are ready to have forms released to Powerpay Self Service.

Irrespective of the holding period, in order to ensure all employees receive their tax forms prior to Canada Revenue Agency’s (CRA’s) deadline of February 28, and Revenu Quebec’s (RQ’s) deadline of February 28, all pending employee tax forms will be released to Powerpay Self Service for delivery on February 21, 2025.