Online tax forms powered by epost™

Ceridian’s online service offering provides you with the ability to have employee pay statements and tax forms delivered directly to your employees via epost™, the online mail delivery service powered by Canada Post. This secure web-based service is available to your employees 24 hours a day, 7 days a week, in English and French.

Note: Online tax forms via epost™ are delivered in PDF format, and are available from December 1, 2021– March 31, 2022. Tax forms processed outside of this time frame will produce paper forms.

epost™ online mailing services are being discontinued by Canada Post on December 31, 2022. During 2022, it is recommended that those companies make alternate arrangements to distribute their 2022 tax forms and pay statements.

Note: In 2021, epost users will continue to have their epost accounts available to receive the 2021 tax forms that Ceridian issues.

epost™ subscription (2021 tax forms)

Employer registration must occur prior to, or with, the final payroll processing of the year. Please allow yourself additional time to complete the Ceridian agreement and for Ceridian to enter the required system option.

Employee subscription to epost™ and adding ‘Ceridian’ as a mailer, must be completed 24 hours before tax forms are processed. Please keep in mind that if an employee misses the opportunity to subscribe, they will receive paper tax forms.

epost™ tax form holding period and release

It is important to note that online tax forms are held by Ceridian for a default of 3 calendar days before being released to epost™ for delivery (pay statements are available on cheque date). The purpose of the 3 day holding period is:

  1. To allow for client review and verification of accuracy.
  2. To provide the opportunity to re-run tax forms, in situations where changes or updates are required.

    • If tax forms are re-run within the 3 day holding period the original tax forms will be overwritten with the new tax forms
    • If the 3 day holding period has expired, subscribed employees will receive 2 copies of their tax form(s) in their epost™ mailbox (the date stamp will identify which form is the most current).

Once tax forms have been processed you may, on a per request basis, contact your Service Delivery Team to override the default setting to:

  • Waive the 3 day waiting period, releasing tax forms to epost™ for delivery, or
  • Defer the release to epost™ beyond the default 3 day holding period until further notice. You are required to contact Ceridian a second time when you are ready to have forms released to epost™.

Irrespective of the holding period, in order to ensure all employees receive their tax forms prior to Canada Revenue Agency’s (CRA’s) deadline of February 28, 2022 and Revenu Quebec’s (RQ’s) deadline of February 28, 2022, all pending employee tax forms will be released to epost™ for delivery on February 18, 2022.

Contact your Service Delivery Team for further information.

epost™ registered employees

The year-end balancing report identifies if an employee will receive online tax forms. On the Employee Totals report, an ‘E’ displays between the province code and employee status.

For epost™ pay statements, please refer to your Payroll Register and Payroll EFT Summary. An ‘(E)’ displays on the Payroll Register at the end of the banking information and on the Payroll EFT Summary before the sequence number.