CPP/QPP and EI/QPIP deficiency causes

Why do I have deficiencies?

Note: Once an employee reaches the maximum contribution for CPP/QPP and/or EI/QPIP, our system will automatically stop deductions; there is no reason to mark an employee who has reached the maximum as exempt.

If you have reviewed the information above and are still unsure of why you have deficiencies, email your Service Delivery Team at [email protected]. Provide your payroll number, which employee has a deficiency and a description of what you have already validated.

See also