Powerpay Help Centre

 

Quick Links: What's New Training Request a Code Request a Report Tutorials Videos Compliance Centre Year-End Central

What are you looking for today?

1. Payroll Calendar

   View and edit calendar dates

2. Codes

   Setup earnings, deductions, employer contributions and accumulators

3. Defaults

   Create defaults for company level information, cycles, Time off Requests, Jobs, Positions, Pay Grades or create mass templates

4. Payroll Funding

   Manage your funding instructions with Dayforce, and address returned employee cheques

5. Contacts / User Administration

   Maintain your authorized Powerpay contact list, manage user access and assign contact types

6. Government

   Update Federal or Provincial calculations and setups E.g. reduced EI rates, CSST, EHT

7. Company Information

   Set up or modify your company profile, pay statement or delivery instructions

8. Self Service

   Set up and manage Self Service functionality for employees

9. Import

   Setup import functionality to save time with data entry

10. Powerpay People

    Set up functionality for Time Off Requests and company document management

11. Reports

    Set up custom reporting options

1. Initiate a Payroll Run

   Select a run type and initiate a payroll run

2. Employee Changes

   Hire, rehire, terminate an employee. Employee profile changes, garnishments, tax overrides, banking updates, Self Service and Time Off Requests

3. Enter Current Pay

   Enter your current pay data for hours, earnings and pay corrections

4. Balance, Preview and Submit

   Balance your payroll, preview your payroll before submitting, submit your payroll for processing

1. Payroll Output

   Pay statements, reports, journal entries and delivery

2. Pay Run Issues

   Correct an employee's pay, troubleshoot payment issues, rerun a payroll

3. Balance / Reconcilliation

   Review transactions processed, government remittances, WCB/WSIB

1. Calendar of Events

   Checklist of year end activities by date

2. Important Dates and Deadlines

   Bank holidays, direct deposit dates, tax form deadlines

3. Process Last Pay of Year or First Pay of New Year

   Enter adjustments, correct CPP/QPP and EI/QPIP deficiencies, enter worldwide wages

4. Tax Form Adjustments

   Create a year-end run, enter YTD adjustments

5. Process Tax Forms or Tax Form Reruns

   Request, rerun or reprint tax forms

6. Year End Reports, Tax Form Review and Delivery

   Where to find reports and tax forms, how to read reports, tax form delivery

7. Government Agency Changes or Correspondence Clarification

   Rate or frequency changes effective pay period 1, notices from CRA, PIER reports

8. Tax Form Errors

   YTDs are incorrect, values missing or in wrong tax form box, employee is in wrong province or BN

9. Year End Tutorial Videos

   Videos to help you complete your year end processes

Important: It is essential that Dayforce has your most up-to-date contact information on file. Ensure your contact list is current to allow for continued support from Dayforce and to maintain the confidentiality of your payroll. We cannot discuss your payroll with unauthorized contacts. Additionally, at least one user per company is required to receive email notifications of payroll-related issues. Click here for information on updating your contacts.

Latest updates

• A New Look Is Here!

  Powerpay and Powerpay Self Service sign-in pages are rebranded with Dayforce Powerpay. We have also updated the Info Centre on the Powerpay Home page with a new modern look and feel. You'll see these updates across web and mobile devices.

  Note that this is strictly a change in visual appearance, there are no functionality impacts or changes. To see what the new pages look like, click here.

• A New Dayforce Has Arrived

  We are excited to reveal our brand transformation, as we have officially transitioned from Ceridian to Dayforce.

  Unifying under the Dayforce brand signals our ambitions and opportunity – to increase cloud HCM leadership and enable more organizations to realize their full people potential, operate with confidence, and unlock quantifiable value.

  We remain committed to our brand promise, to make work life better, as well as helping you navigate the workforce complexity crisis.

  At the same time, we continue with business as usual. The brand transition has not changed our leadership structure and we remain focused on delivering world-class products to our customers.

  There will be no changes to current agreements, contract terms, or conditions because of the brand change to Dayforce. Nor will there be changes to customer support, or our relentless focus on product innovation. We are steadfast in our commitment to ensure there are no disruptions to our work with you.

  As part of Ceridian, Powerpay has now become Dayforce Powerpay. We are grateful to partner with small businesses like yours, and nothing will change about Powerpay - we will continue to invest in the support and development of the platform you rely on to grow your business.

  Should you have any questions, please visit our FAQ for more information. In addition, we invite you to visit our new website at https://www.dayforce.com/ca, and read our blog post here.