Simulate an Employee in Self Service

Note: Powerpay Self Service must be enabled for your payroll by your Customer Support Team.

Use the Simulation feature to mimic an employee with a Self Service account, including viewing information for the simulated employee. Using this feature, all information is view only.

When an employee is simulated, Self Service opens in a new web page, and the user simulating the employee is automatically logged in without entering login information. However, only one Self Service session may be open at a time.

If the user simulating the employee is already logged into a Self Service session of their own:

• the user will NOT automatically be logged into Self Service and is presented with two options: Remain and Close.

  • Click Remain to retain the current session. The simulated session will not open.

  • Click Close to terminate the current session

If the user simulating the employee is already logged into a Self Service session simulating an employee:

• the user will NOT automatically be logged into Self Service and is presented with three options: Switch, Remain, and Close.

  • Click Switch to terminate the Self Service Simulation session that was active, and open the new simulation session.

  • Click Remain to retain the current session. The simulated session will not open.

  • Click Close to terminate the current session. The new session does not open.

Closing a Self Service session without selecting Logoff results in the session remaining active. The session only expires after 30 minutes without activity.

Tasks