Create a Record of Employment (ROE)

To initiate a Record of Employment (ROE) select Produce or Amend as the ROE Form option in the Status Change Options.

a Record of Employment (ROE)

  1. Are any payments required to the employee along with the Record of Employment? For example: Vacation pay or termination pay.

  2. Click the Pay Period menu and click the Enter button for the pay period you want to work with.

  3. Open the Status Change / ROE page.Closed From the Payroll menu, select ROE / Employee Status Change > Status Change / ROE.
  4. From the Employee List, select the employee for whom an ROE is required.

  5. In the Status Change Options section, select the appropriate options for the selected employee. For more information, see Status Change Options.

  6. Click Next.

    The ROE form fields appear on the Employee Status Change page. Some information about the selected employee is automatically filled in on the form.

  7. In the Employee Dates section, enter the Last Day Worked, which is the last day the employee was on the job.

  8. Verify the accuracy of the prepopulated information and correct or update it, as required.

  9. Complete the remaining required data entry fields.

    Tip: Review the ROE Field Information section at the bottom of this page for ROE box instructions.

  10. Click Save.

  11. Ensure all other required tasks related to the payroll run are completed before submitting the payroll for processing.

    12. Important: If earnings are to be reported to a future pay period, contact your Customer Support Team for assistance to create the necessary pay periods and to ensure a supplementary entry is keyed by Dayforce before you transmit. This will prevent corruption to the EI or QPIP history file.

  12. Update insurable earnings for any corrections not yet entered.
    • Regular or extra runs – For errors from the previous run, enter any manual or reversal entries required. For adjustments from prior pay periods, go to the Insurable Earnings Adjustments page.Closed From the Payroll menu, select ROE / Employee Status Change > Insurable Earnings Adjustments. For more information see Adjust insurable earnings history.
  13. Request a payroll preview on the Payroll Preview page.Closed From the Process menu, select Payroll Preview.

  14. If applicable, troubleshoot any ROE error messages.

  15. Verify the accuracy of the DRAFT ROE as part of the payroll preview (ROE Forms link). See also ROE Forms Preview.

    ROE forms become official as part of the back-office processes initiated when a payroll is submitted for processing. At that point, a serial number is issued. Until a serial number is attached, the form is a Draft, and can be used only for previewing and validation.

  16. Submit the payroll for processing (Process > Submit).

  17. Do not mail a copy of the ROE to Service Canada.

    Note: An electronic copy will be submitted securely to Service Canada on your behalf. Dayforce submits this file to Service Canada each business day at 1:00 pm EST. The release time of the ROE data is dependent upon the production run type.

  18. (Optional) Distribute employee copies of the form printed from the Payroll Reports page.Closed From the Reports menu, select Payroll Reports. or in your payroll package. Online electronic copies are available for your future reference for 13 months.

    Note: Employers filing electronic ROEs are exempt from printing a paper copy for the employee. Employees who have registered with the My Service Canada Account online service with Service Canada can also view and print copies of their electronic ROEs. To suppress the employee copy, contact your Customer Support Team.

    Important: Inform your employees that they should not provide their paper copy to a Service Canada office when submitting their EI application if the ROE serial number begins with an S. This will delay their claim.