Self Service: Employee Changes

Add Self Service user accounts

Manage Self Service user accounts

Unlock an account

Enable an account

Disable an account

View an employee's pay statement and tax form delivery selection

Change an employee's pay statement and tax form delivery selection

Approve or reject Employment Verification Letter requests

Simulate an Employee in Self Service

View an employee’s Powerpay Self Service account

Employee Logins

Link to send employee for help logging in

My employee is asking for their employee number. Where do I find it?

Employee can't log into Self Service App

Employee is getting an error message

Passwords

Employee forgot their password

Resend a password to an employee

Reset an employee's password

Force users to change their passwords due to a security breach

Email

Employee didn't receive welcome email

Employee didn't receive reset password email

Employee is not receiving pay statement email notifications

Pay Statements and Tax Forms

Employees are not seeing their pay statement in Self Service

For more troubleshooting tips, see Troubleshoot Powerpay Self Service

Self Service

View notifications in the Powerpay Inbox

About Employment Verification Letters

Guides

Quick activation guide

Add user accounts

Manage user accounts

Configure Self Service

Using Self Service

Employee communication

Self Service Documents guide

Multifactor Authentication Job Aid

Multifactor Authentication Quick Reference