Activate Self Service

After you are notified that Powerpay Self Service is enabled for your payroll, create employee user accounts prior to activating Self Service.

Tasks

  1. Navigate to the Profile tab.Closed From the People menu, select People List > Profile tab.
  2. Select the person for whom to create a Self Service account from the People List.

  3. The employee’s email address must be set up before the Self Service account can be created. Ensure the employee has an email address saved in the Contact Information section. To add an email address, enter the email in the Email 1 field and click Save.

  4. Go to the Self Service User section.

  5. Click Create User.

    Powerpay generates a unique username for the account based on the Auto-Generate Username Format setting on the Self Service Options page.Closed From the Company menu, select Self Service > Self Service Options. You can edit the username if required (minimum 6 characters).

  6. Click Create User.

A welcome email is sent to the employee with a link (valid for 10 days) to access Powerpay Self Service.

Important: The Employee Number is required to complete the initial logon process. You must provide this number to your new employee for them to successfully complete the process. For a list of your employees set up with Self Service accounts, their usernames, and their employee numbers, go to the User Accounts page.Closed From the Reports menu, select Self Service Reports > User Accounts. in Powerpay.