First Time Set Up using Email

  1. Log into Powerpay Self Service

    1. Enter your Username and Password.

    2. Click Login.

    Note: Note: Multifactor authentication is not enabled when using the Self Service iOS mobile app.

  2. Select MFA Method

    1. Select Email.

      You can also select Smartphone App, SMS Text Message or Voice Call.

      If you select multiple methods, you are required to set up and verify each one.

      This process describes the Email selection.

    2. Click Next.

  3. Set up your Contact Information

    1. Enter your email address to use for logging in with MFA.

    2. Click Next.

  4. Verify Your Email Address

    An email including a one-time 7-digit code is sent to your email address.

  5. Enter the 7-digit code you received

    Your Powerpay MFA security code expires and can only be used once. If your code expires before you enter it, you will need to request a new one by clicking Resend code.

    1. Enter your 7-digit code.

    2. Click Next.

  6. Success!

    This completes the setup of MFA.

    Click Continue.

    You are directed to the Powerpay Self Service Home page.