When do the tax forms appear in Self Service?
It is important to note that online tax forms are held by Dayforce for a default of 3 calendar days before being released to Powerpay Self Service for delivery (pay statements are available on cheque date). The purpose of the 3 day holding period is:
- To allow for client review and verification of accuracy.
- To provide the opportunity to re-run tax forms, in situations where changes or updates are required.
- If tax forms are re-run within the 3 day holding period the original tax forms will be overwritten with the new tax forms
If the 3 day holding period has expired, subscribed employees will receive 2 copies of their tax form(s) in their Powerpay Self Service mailbox (the date stamp will identify which form is the most current).
Irrespective of the holding period, in order to ensure all employees receive their tax forms prior to Canada Revenue Agency’s (CRA’s) deadline of February 28, and Revenu Quebec’s (RQ’s) deadline of February 28, all pending employee tax forms will be released to Powerpay Self Service for delivery on February 21, 2025.