Self Serve tax form initiation

Tax forms can be requested within the Powerpay application when initiating the final pay of 2021.

If tax forms are not initiated with the final pay of the year, initial tax form requests must be made by you, via Ceridian’s self-serve IVR (Interactive Voice Response) Service. Please contact your Service Delivery Team for tax form re-runs.

Using IVR provides fast, convenient self-service and bypasses phone queue wait times! IVR is available 24 hours a day, seven days a week.

Please be prepared by ensuring that you have your IVR Branch ID, Payroll ID and PIN number on hand. If you do not have this information, please contact your Service Delivery Team for assistance.

For more information on how to use IVR and when it is available, see Request tax forms through IVR.