Delete a user
Important: It is essential that Ceridian has your most up-to-date contact information on file. Ensure your contact list is current to allow for continued support from Ceridian and to maintain the confidentiality of your payroll. We cannot discuss your payroll with unauthorized contacts. Additionally, at least one user per company is required to receive email notifications of payroll-related issues.
Deleting a user permanently removes the Powerpay user from the payroll. Use this feature to delete users that are no longer employees of your company or no longer require access to Powerpay.
Authorized Users of Powerpay (with a User ID) can delete a User ID. If you do not have any authorized users remaining, please contact your Service Delivery Team for assistance.
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The Delete User feature is payroll specific. If the user is attached to multiple payrolls, the delete process must be repeated for each payroll from which you want to delete the user.
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To delete a Dayforce Time and Attendance contact, email Ceridian at [email protected].
Tasks
Delete a user
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Log on to the payroll from which to delete the user.
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Go to the User & Contact Mgmt page.
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Click the
for the User ID to delete. The Contact Information and User Maintenance sections display. -
In the User Settings section, select Delete this user from this payroll.
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Click Save. A warning message displays indicating that the user is deleted and no longer has access to the Powerpay payroll.
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To delete a disabled user, you must enable the user first and click Save before deleting the user.
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Should a user ID be deleted in error, contact your Service Delivery Team for further assistance.