Add Self Service user accounts

When Powerpay Self Service is enabled for your payroll, employee users accounts must be created to grant users access to Powerpay Self Service.

When you assign a Self Service User Account to an employee, you assign the employee a unique username.

When a new employee is added to your Powerpay Self Service account, a welcome email is sent to the employee with a link (valid for 10 days) to access Powerpay Self Service.

To finish the new employee setup, the employee must complete the process of creating a password.

Important: The Employee Number is required to complete the initial logon process. You must provide this number to your new employee for them to successfully complete the process. For a list of your employees set up with Self Service accounts, their usernames, and their employee numbers, go to the User Accounts page.Closed From the Reports menu, select Self Service Reports > User Accounts. in Powerpay.

Note: If the link expires before the employee has set up their Self Service account you must resend the welcome email to the employee to generate a new link. For instructions to resend the welcome email, click here.

Note: Powerpay Self Service account can only be created for active employees, which excludes employees with a pending status change.

Tasks

  1. Navigate to the Profile tab.Closed From the People menu, select People List > Profile tab.
  2. Select the person for whom to create a Self Service account from the People List.

  3. The employee’s email address must be set up before the Self Service account can be created. Ensure the employee has an email address saved in the Contact Information section. To add an email address, enter the email in the Email 1 field and click Save.

  4. Go to the Self Service User section.

  5. Click Create.

    Powerpay generates a unique username for the account based on the Auto-Generate Username Format setting on the Self Service Options page.Closed From the Company menu, select Self Service > Self Service Options. You can edit the username if required (minimum 6 characters).

  6. Click Create.

A welcome email is sent to the employee with a link (valid for 10 days) to access Powerpay Self Service.

Important: The Employee Number is required to complete the initial logon process. You must provide this number to your new employee for them to successfully complete the process. For a list of your employees set up with Self Service accounts, their usernames, and their employee numbers, go to the User Accounts page.Closed From the Reports menu, select Self Service Reports > User Accounts. in Powerpay.