Self Service: Payroll Setup / Maintenance

Powerpay Self Service is a tool that allows employees to view their Payroll and Human Resource information at any time, including address, contact and banking information, emergency contacts, pay statements and tax forms.

Self-service functionality is only available to payrolls set up with Powerpay Self Service. To request this feature:

1. Click the Exchange icon in the Powerpay toolbar.

2. Select Powerpay Products.

3. Select Powerpay Self Service.

4. Click Contact Us.

5. Complete the form and click Send.

   A Dayforce representative will contact you.

Service fees apply.

Activate pay statements and tax forms for Self Service users - Quick Steps

This option must be enabled for employees to view and print their pay statements and tax forms in Self Service.

Employee tax forms are only sent to Self Service if the employee selects that option within the Self Service application.

1. Navigate to the Self Service Options page. From the Company menu, select Self Service > Self Service Options.

2. In the Feature Activation section, select the Enable Pay Statements & Tax Forms in Self Service checkbox.

   Note: This step should only be completed once you are ready to begin using Powerpay Self Service and have created accounts for your employees.

3. Click Save.

How do I...	Troubleshooting	General Information
Activate Self Service Configure Self Service Select Powerpay users to receive Self Service notifications Manage field access for employee data entry in Self Service Add Self Service user accounts Manage Self Service user accounts Unlock an account Enable an account Disable an account View an employee's pay statement and tax form delivery selection Change an employee's pay statement and tax form delivery selection Employment Verification Letters Configure the Employment Verification Letter Template Enable the Employment Verification Letter feature for Powerpay Self Service Users	Employee Logins Link to send employee for help logging in My employee is asking for their employee number. Where do I find it? Employee can't log into Self Service App Employee is getting an error message Passwords Employee forgot their password Resend a password to an employee Reset an employee's password Force users to change their passwords due to a security breach Email Employee didn't receive welcome email Employee didn't receive reset password email Employee is not receiving pay statement email notifications Pay Statements and Tax Forms Employees are not seeing their pay statement in Self Service   For more troubleshooting tips, see Troubleshoot Powerpay Self Service	Self Service View notifications in the Powerpay Inbox About Employment Verification Letters Guides Self Service Quick Activation Self Service - Employee Guide (Provide this link to your employees: https://www.powerpay.ca/SS_Tutorial.html) Employee communication Self Service documents - Employee Guide Self Service Multifactor Authentication Tutorial Information to send your employees Self Service - Employee Guide (Provide this link to your employees: https://www.powerpay.ca/SS_Tutorial.html) How to and troubleshooting videos