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Powerpay access
Powerpay Login Powerpay Self Service Powerpay Advanced Reporting (Identity and Access Management)Support for Employees
For all Dayforce inquiries regarding logging in, or questions about your payroll, earning statements, timecards, employee self-service and tax forms, please contact your current or former employer’s HR/Payroll department for assistance.
Powerpay Self Service Application
To log in to the Powerpay self service application on desktop, visit https://clients.powerpay.ca/selfservice/login. You will need your Employee Number to log in for the first time.
Support for Employers
Powerpay Customer Support
Call 1-866-398-2572 for support with Powerpay. Support in French is available at 1-866-538-8702. Please use our IVR system at 1-800-667-7867 if you are looking for the following:
- transmission status
- payroll total information
- or to put a stop payment on a cheque or direct deposit.
Dayforce's toll-free 1-800 telephone system lets you complete all such payroll transactions at your convenience. You can access the system 24 hours a day, seven days a week.
Powerpay Customer training
At Dayforce, we are committed to helping you, our customer, achieve the highest possible return on your investment. To equip you with the skills you need to get the most out of your Powerpay solution, we offer instructor-led training webinars.
Year-end guides, forms and documents
Year-End Guide Help:
Year-End Information can be found in Powerpay Help.
Powerpay Users – Most year end adjustments can be keyed within the application. Access the Year-End tab in Powerpay to learn more.
SAMPLE Adjustment Spreadsheet (Excel File)
Adjustment Spreadsheet (Excel File)
Year-End Guide: Blue (4-digit payroll numbers)
Insync Year End Customer Guide 2024 (PDF file)
SAMPLE Adjustment Spreadsheet (Excel File)
Adjustment Spreadsheet (Excel File)
Request a SSAE 18 SOC 1 Report
Dayforce SSAE 18 SOC reports and quarterly Letters of Assurance are available on the Dayforce Customer Due Diligence site.
Code of Conduct
As employees of Dayforce, each of us has an obligation to conduct ourselves in an ethical manner in all that we do. We must take this responsibility seriously, not only as a matter of legal and regulatory compliance, but as the basis of sound business operations and the foundation of positive relationships with our customers, employees, partners, suppliers and the communities where we work.
Ethics Reporting
To report an accounting, corporate governance, ethical or legal issue regarding Dayforce, you may submit an anonymous report through EthicsPoint via https://dayforce.ethicspoint.com or 1-866-ETHICSP (866-384-4277).
Accessibility
Learn about Dayforce's commitment to Accessibility.
Contact Us
Find contact information for Dayforce's global offices on our Contact page.